We work to influence others every day, in a variety of situations — from resolving a small misunderstanding with a colleague to the monumental task of negotiating the terms of a deal with a new client. And although using assertive communication is the most effective approach, it requires a great amount of self-awareness and control. Influencing with Assertive Communication is designed to help participants understand the benefits of assertive communication and master the strategies associated with it.

The Influencing with Assertive Communication workshop combines several learning tools. Through an interactive format that includes a self-assessment, hands-on game, and small group activities, participants gain the opportunity to develop their skills and become more effective influencers.

Learning Outcomes

• Recognize the 4 different styles of communication used to influence others
• Identify one’s personal influence style
• Learn why an assertive communication style is most effective
• Master the ASERT process to solve organizational issues