The role of supervisor has changed dramatically through the evolution of the organization. Supervising with Confidence gives supervisors practical training for today's on-the-job challenges. The complete and ready-to-train workshop provides the rare opportunity to examine skill strengths and development areas as well as practice strategies, all in a safe learning environment.

With a unique combination of theory and experiential learning tools, Supervising with Confidence focuses on 5 fundamental supervisory skills. Participants get a framework for developing their supervisory skills using a learning instrument, a hands-on game, and small-group activities. They learn about the 5 key skills and practice strategies within each of the skill areas: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance,and Managing Relations.

Learning Outcomes

• Differentiate between effective and ineffective supervisors
• Understand the role of the supervisor
• Define 5 fundamental supervisory skills
• Learn how to use the 5 skills on the job