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Feedback is a Gift

Feedback… what is the first thing that comes to your mind?

Ugh? If you are like most people, it’s not a positive response. Now imagine if you could change your perception around feedback.

As a recipient of feedback, we feel like we have to defend our actions or explain them. When we begin to think about feedback as an opportunity for growth and welcome it, all we need to do is say thank you. When we center the person giving feedback as generous and offering a gift, our perception of the situation changes, this is when growth happens.

One of the challenges with giving feedback is that we are afraid of hurting the other person’s feelings. We are looking at the situation wrong. What we are actually doing is giving them the opportunity for growth and development. It’s often not what we say; it’s the delivery of that message. As the person giving feedback, think about the opportunities that you have to share with someone, something you valued and appreciated that they brought to the table.

Something that is working well, and you would like to see them do more of as well as things they aren’t doing and ought o be doing that would be helpful in terms of them being more successful.

Feedback is a skill; begin by offering it carefully, and frequently as you practice, you as the giver will learn to give it, and the receiver will eventually welcome it.

Nanci Appleman-Vassil

Prior to establishing APLS Group in 2000, Nanci was a corporate training manager for R.H. Donnelley, the largest independent sales, marketing and publisher for the Yellow Pages industry. In this capacity, Nanci provided a full range of training and organization development services, including identifying, coaching and developing managers and other upper-tier employees to build a high-performance culture.

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